Condar combustors are guaranteed to contain sufficient catalytic precious metals (platinum and/or palladium) formulated and properly applied to conform to requirements of the U.S. Environmental Protection Agency for certified wood-burning products, and when installed in USA are warranted for structural integrity for five years or 12,000 hours burn-time, whichever comes first, when correctly installed and maintained. Failure due to incorrect use, including with fuels other than dry natural wood, is excluded.
Remedies Under this Warranty
Condar Company will replace a defective combustor free of charge for the first year following the date of purchase providing the above terms have been met. After the first year, replacement will be at the following rate:
Year 2 -- 35% of original price paid
Year 3 -- 50% of original price paid
Year 4 -- 75% of original price paid
Year 5 -- 90% of original price paid
To compute your specifics, multiply the price paid by the factor indicated for that year on the chart above. For example, if you pay $110 for a combustor and it fails in a year or two ...
$110 (original price) x 35% (multiplier from chart) = $38.50 (amount you pay for a new combustor)
Our Warranty, Return & Exchange Policy
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Visit our Automated Returns, and we'll guide you through the quick and easy return and