We're experts
when it comes to chimney pipe and stove
pipe installation and we have a full staff
eager to help you solve your chimney system
challenges. NorthlineExpress.com
started as a small family owned business
that has grown and continued to excel for
over 31 years. Tucked back in the woods
of beautiful Northern Michigan, NorthlineExpress.com
has built a strong foundation of expert
team members that specialize in making life
more enjoyable by offering quality home
leisure products. As a company, we only
believe in offering products that we would
use ourselves, at a fair price.
The In-Stock
Advantage
We have a large stock
of chimney pipe, stove pipe, pellet vent
pipe and fireplace accessories like
chimney brushes to cleaners and
everything imaginable for your
fireplace, wood stove and pellet
stove. Unlike many internet
retailers who carry little or no
inventory, we have a 23,000 sq. ft.
warehouse stocked with product.
The big advantage there is we can
generally process your order faster,
provide better tracking information
about your order and we understand
the products since we see, feel, and
handle them.
Guarantee
NorthlineExpress has an A rating
with the BBB and we have a policy
to keep the customer happy even if
we lose money, it just makes life
easier. When you call our
company you'll talk to an individual
who is always looking out for your
best interest. We take pride in making customer
satisfaction our personal responsibility
and we stand behind each and every product and
guarantee them with a promise that your
order will
arrive free from manufacturing defects and
ready to improve your quality of life. Our
products are returnable for 30 days after
the date you receive your merchandise and
are fully guaranteed by the manufacturer.
If for any reason you are not satisfied
with your purchase, our friendly customer
service representatives are standing by
and are eager to help you in any situation.
We are here to take your calls
Monday –Friday from 9AM-6PM, also on
Saturday from 10 am -3pm EST. We are
always available 24/7 on the web.
Also see our
Welcome pages.
Quality
The majority of our products are
taken home and tested by experienced staff
members to make sure that our customers
are more than satisfied with the performance
and quality of the product. Our goal is
to provide quality products that meet customers'
demands and exceed their expectations in
quality home leisure products. We choose
products that will stand the test of time
through harsh weather conditions in any
climate so no matter where you live; we
have a selection of products that cater
to your needs.
Service
Our warehouse members make an important
contribution to our company's success. They
go the extra mile to ensure that our products
are handled, packaged, and shipped with
precision and care. Each order is carefully
processed and promptly sent out to the customer
and an orderly fashion. Our warehouse team
and company as a whole are committed to
achieving excellence and personally invested
in providing our customers with quality
home leisure products to make their lives
easier and more enjoyable.
Questions? Call Toll-free 866-667-8454 All Orders Processed on Secure Servers
Hours: 9AM to 7PM Mon-Fri - Saturdays 9AM to 4PM Eastern Time Zone
Call Toll Free 866-NORTHLINE (866-667-8454)
Outside US call 989-821-7040
Fax 989-821-7203