Napoleon Wood Fireplace President's Lifetime Limited Warranty
The following materials and workmanship in your new Napoleon wood fireplace are
warranted against defects for as long as you own the fireplace. This covers:
- Combustion chamber
- heat exchanger
- ceramic glass (thermal breakage only)
- gold plated parts against tarnishing
- porcelainized enameled components
- aluminum extrusion trims ash drawer and cast iron castings
Electrical (110V) components and wearable parts such as blower, thermal switch,
switches, wiring, firebrick, gasketing, stainless steel baffle retainer and high
temperature paint are covered and Napoleon will provide replacement parts free of
charge during the first year of the limited warranty.
Labor related to warranty repair is covered free of charge during the first year.
Repair work, however, requires the prior approval of an authorized company official.
Labor costs to the account of Napoleon are based on a predetermined rate schedule
and any repair work must be done through an authorized Napoleon dealer.
Note: The warranty will be void, if the unit is not installed by a licensed
Our Warranty, Return & Exchange Policy
Visit our No-Risk Warranty
Visit our Automated Returns, and we'll guide you through the quick and easy return and