The President's Limited Lifetime Warranty protects your fireplace for the lifetime of the original purchaser. Specific parts covered by the Lifetime Warranty include: the combustion chamber heat exchanger, stainless steel burner, logs, ceramic glass against thermal breakage, gold plated parts against tarnishing, porcelain enameled surfaces and aluminum extrusion trim. Wearable components such as blowers, gas valves, etc. will be warranted for the first year. During the first year, the warranty does provide a labor allowance for Napoleon authorized dealers only.
Note: The warranty will be void, if the unit is not installed by a licensed Napoleon installer.
Our Warranty, Return & Exchange Policy
Visit our No-Risk Warranty
Visit our Automated Returns, and we'll guide you through the quick and easy return and