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ThermaCell FAQs

ThermaCell mosquito repellent

ThermaCELL Mosquito Repelling Appliance FAQs

ThermaCELL Mosquito Repellent Appliances offer impressive protection from mosquito bites in virtually every outdoor setting imaginable. They not only repel mosquitoes by the swarms and create a mosquito-free environment, but heighten enjoyment during leisure activities like hunting, fishing, camping, gardening, barbecuing, and many other outdoor events.

ThermaCELL Appliances are cordless, portable, and compact so they will fit in any backpack or purse, and in most tackle boxes. They are a great alternative to other mosquito control products like smelly, greasy lotions and sprays. If properly maintained, ThermaCELL Mosquito Repelling Appliances will provide countless hours of protection from mosquitoes and other biting insects and long-lasting outdoor relief throughout the mosquito season.

This list of ThermaCELL FAQs explains how the ThermaCELL unit works to effectively control mosquitoes. It also offers care and maintenance tips, operating advice, and troubleshooting recommendations.


ThermaCell repellent

Frequently Asked Questions

1. How effective is the ThermaCELL Mosquito Repellent Appliance?

2. Will the ThermaCELL Mosquito Repellent Appliance repel other insects?

3. How much of an area does the ThermaCELL Mosquito Repellent Appliance cover?

4. Does the ThermaCELL Mosquito Repelling Appliance have an odor?

5. How does the ThermaCELL Mosquito Appliance work?

6. Have ThermaCELL Mosquito Appliances had any performance tests or reviews?

7. How long will butane cartridges last in the ThermaCELL Mosquito Appliance?

8. When should I use my ThermaCELL Mosquito Repellent Appliance?

9. Does my ThermaCELL Mosquito Repellent Appliance need to warm up or will it start working right away?

10. My ThermaCELL Repelling Appliance stopped working. What should I do?

11. I followed the directions for starting my ThermaCELL Repelling Appliance and it heated up, but didn't keep the mosquitoes away. What should I do?

12. Can I stop and start my ThermaCELL Mosquito Repelling Appliance or do I have to use it all at once?

13. Is there a way to tell if my ThermaCELL Mosquito Repelling Appliance is working?

14. Will my ThermaCELL Mosquito Repelling Appliance work the same at higher elevations?

15. When should I replace the mat for my ThermaCELL Mosquito Repelling Appliance?

16. How is the ThermaCELL Mosquito Repelling Appliance powered?

17. Does the ThermaCELL Mosquito Repelling Appliance use DEET?

18. There is smoke coming out of the pad on the back of my ThermaCELL Mosquito Repelling Appliance. Is that normal?

19. Can the ThermaCELL Mosquito Repelling unit be used in the rain?

20. How should I clean my ThermaCELL Mosquito Repelling Appliance?

21. Where should I place my ThermaCELL Mosquito Repelling Appliance when it is operating?

22. Are there any ThermaCELL demonstration videos that I can watch?


ThermaCell repellent

Answers to Frequently Asked Questions

1. Question: How effective is the ThermaCELL Mosquito Repellent Appliance?

  • Answer: Studies show that the ThermaCELL Mosquito Repelling Appliance will protect against mosquito bites by repelling up to 98% of mosquitoes.

2. Question: Will the ThermaCELL Mosquito Repellent Appliance repel other insects?

  • Answer: Yes. The ThermaCELL Mosquito Repelling Appliance will also repel black flies, sand flies, no-see ums, and other insects.

3. Question: How much of an area does the ThermaCELL Mosquito Repellent Appliance cover?

  • Answer: The ThermaCELL Mosquito Repelling Appliance provides a 15' x 15' area of protection against mosquitoes and other insects.

4. Question: Does the ThermaCELL Mosquito Repelling Appliance have an odor?

  • Answer: No. The ThermaCELL Mosquito Repelling Appliance is odor free and completely undetectable to animals.

5. Question: How does the ThermaCELL Mosquito Appliance work?

  • Answer: The ThermaCELL Mosquito Repelling Appliance uses revolutionary, patented technology to release a small amount of air over a long period of time. It is powered by a butane cartridge which provides the cordless, portable heat necessary to operate the device instead of using batteries for operation. The ThermaCELL Mosquito Repelling Appliance directs heat to a metal grill which activates a pad on the back of the device that is saturated with Allethrin, a copy of a naturally occurring insecticide found in chrysanthemum flowers. The heat generated by the butane cartridge vaporizes the repellent allowing it to rise into the air, providing a 15 x 15 foot (225 sq. ft.) mosquito-free barrier to protect against mosquito bites.

6.Question: Have ThermaCELL Mosquito Appliances had any performance tests or reviews?

  • Answer: Yes. ThermaCELL Mosquito Repelling Appliances have been field tested an approved by the U.S. Army and are currently used by service member to repel mosquitoes in Iraq, Kuwait, and Afghanistan.

7. Question: How long will butane cartridges last in the ThermaCELL Mosquito Appliance?

  • Answer: Each butane cartridge will provide between 9 and 12 hours of protection from mosquito bites. When the butane cartridge is empty, simply replace it with a full one.

8. Question: When should I use my ThermaCELL Mosquito Repellent Appliance?

  • Answer: ThermaCELL Mosquito Repelling Appliances are great for hunting, camping, fishing, and hiking trips. They are also great for picnics, gardening, spectator sports, barbecues, and any other outdoor event that requires protection from mosquito bites.

9. Question: Does my ThermaCELL Mosquito Repellent Appliance need to warm up or will it start working right away?

  • Yes. the ThermaCELL Mosquito Repelling Appliance takes about 10-15 minutes to warm up and achieve maximum mosquito repelling effectiveness. After the 10-15 minute warm up, it will provide full protection.

10. Question: My ThermaCELL Repelling Appliance stopped working. What should I do?

  • Answer: There are a few things that you can try if your ThermaCELL Mosquito Repelling Appliance stops working.
  1. Try changing the butane cartridge to make sure that the problem is with the appliance and not with the cartridge.
  2. Turn the on/off switch to on and let the gas flow for 2 minutes before hitting the start button. This will purge the appliance and often correct problems.
  3. If you've tried the steps above and your ThermaCELL Mosquito Repelling Appliance is still not working, contact the ThermaCELL manufacturer at customerservice@thermacell.net.

11. Question: I followed the directions for starting my ThermaCELL Repelling Appliance and it heated up, but didn't keep the mosquitoes away. What should I do?

  • Answer: Check to make sure that the pad has blue color left. If it doesn't, replace the pad with a fresh one. Also, make sure that you are placing the ThermaCELL Mosquito Repelling Appliance so that the wind is carrying the repellent in the direction that you want to repel mosquitoes away.

12. Question: Can I stop and start my ThermaCELL Mosquito Repelling Appliance or do I have to use it all at once?

  • Answer: You can turn the ThermaCELL Mosquito Repelling Appliance on and off as you please, but keep in mind that it takes 10-15 minutes to achieve full mosquito repelling effectiveness. The mats can be reused until they turn completely white, at which time they will need to be changed to effectively repel mosquitoes.

13.Question: Is there a way to tell if my ThermaCELL Mosquito Repelling Appliance is working?

  • Answer: Yes. The ThermaCELL Mosquito Repellent Appliance has an indicator light at the top of the unit that will glow when it is operating.

14. Question: Will my ThermaCELL Mosquito Repelling Appliance work the same at higher elevations?

  • Answer: No. Unfortunately, the ThermaCELL Mosquito Repelling Appliance will not work at higher elevations. Lower air density causes difficulty in the start-up and operation of the unit at altitudes above 4,500 ft.. (above sea level). If your ThermaCELL Mosquito Repelling Appliance isn't getting rid of mosquitoes, chances are it's due to high elevations rather than a defective unit.

15. Question: When should I replace the mat for my ThermaCELL Mosquito Repelling Appliance?

  • Answer: Each ThermaCELL mat will provide between 3 and 4 hours of continuous protection from mosquito bites. When the repellent mat needs to be changed, it will turn completely white and there will be no more blue color visible.

16. Question: How is the ThermaCELL Mosquito Repelling Appliance powered?

  • Answer: The ThermaCELL Mosquito Repelling Appliance is powered by the high energy content of environmentally friendly, disposable butane cartridges. Each butane cartridge has a control valve on it that makes a seal before the valve opens so that there is no spray of butane gas during attachment or removal.

    ThermaCELL mosquito Repelling Appliances use the principal of flame arresting to make it impossible for the combustion within the appliance to propagate to combustible materials outside. This also ensures that the mosquito repellent will not initiate the combustion of a flammable mixture of butane and air or natural gas and air if the operating appliance is placed in such an atmosphere.

    If the ThermaCELL Mosquito Repelling Appliance is turned on and left on, but not started, the amount of butane that escapes is so small that it dissipates before reaching the flammability limit. It cannot ignite. ThermaCELL Mosquito Repelling Appliances has been tested to ensure that it will not overheat when run continuously for the full life of the butane cartridge. In addition, numerous tests on both the cartridges and mosquito repellent have been performed to guarantee safety of the ThermaCELL Mosquito Repelling Appliance.

17. Question: Does the ThermaCELL Mosquito Repelling Appliance use DEET?

  • Answer: No. The ThermaCELL Mosquito Repelling Appliance does not use DEET to repel mosquitoes. Allethrin, a copy of a naturally occurring insecticide found in chrysanthemum flowers is used instead to effectively repel mosquitoes.

18. Question: There is smoke coming out of the pad on the back of my ThermaCELL Mosquito Repelling Appliance. Is that normal?

  • Answer: Yes. During normal operation of the ThermaCELL Mosquito Repelling Appliance, a small amount of smoke may burn of off the repellent mat.

19. Question: Can the ThermaCELL Mosquito Repelling unit be used in the rain?

  • Answer: No. The ThermaCell Appliance and repellent mats should not be exposed to the rain. Appliance and mat effectiveness may be diminished if exposed to rain.

20. Question: How should I clean my ThermaCell Appliance?

  • Answer: To clean the ThermaCELL Mosquito Repelling Appliance, simply wipe it down with a damp cloth. Never submerge the appliance in water or cleaning solution.

21.Question: Where should I place my ThermaCELL Mosquito Repelling Appliance when it is operating?

  • Answer: When using the ThermaCELL Mosquito Repelling Appliance, be sure to place it upwind from your location. Placing the unit upwind will allow the mosquito repellent to be carried by the wind and ensure that you are getting maximum protection from mosquito bites.

22. Question: Are there any ThermaCELL demonstration videos that I can watch?

  • Answer: Yes. The following videos provide explanations of how the unit works, how to insert the butane cartridges and repellent mats, and more.

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We hope this list of ThermaCELL FAQs provided you with all of the knowledge you need to get the most effective results from your ThermaCELL Mosquito Repellent Appliance, and that the advice presented in this article will help make your mosquito control efforts a success.