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Great Product - Poor service
The rack is fantastically strong and quite easy to assemble. Northline's delivery was prompt. My issue is with the manufacturer. I've made several attempts to procure some spare parts against future needs and have received absolutely no response. If you should need Woodeze assistance in the future, you won't get it!!!
Northline Express Comments: The customer service number for WoodEze is 1-877-966-3393. If you are having any issues contacting the manufacturer, please contact Northline Express and we will contact the manufacturer for you.
Reviewer: Dave M.
The is the second WoodEze firewood rack that I purchased. I still have the first one that I ordered and needed another one in a different location. The quality is excellent and assembly is a snap. It's so easy that at the end of heating season I disassemble them and store them in the basement. So far I haven't noticed any chips in the finish and no rust.
The only problem that I did have was when my first rack was delivered it was missing some of the end caps. I made one phone call and the problem was solved. The replacement caps were in the mail.
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