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About Us - Online Stores

About Us - Online Stores

NorthlineExpress.com is one of 9 stores that are owned and operated by Online Stores. We have 75 staff and operate from over 100,000 square feet of warehouse, shipping and offices in New Stanton PA and Sparks, NV. Our other stores include Online Stores., United-States-Flag.com, LightUp.com, EnglishTeaStore.com, DiscountSafetyGear.com, ConstructionGear.com, and SafetyGirl.com.

Online Stores building outside Our building in New Stanton, PA.
Our helpful staff in our New Stanton warehouse.

Founded in 2002, Online Stores Inc is a stable, privately owned, well funded company. Online Stores, Inc is a corporation registered in the state of Pennsylvania (DUNS #080784532). As a member of the Better Business Bureau of Westmoreland County, Online Stores, Inc assures its customers quality products at low prices, good customer communication, fast shipment of orders, and a full investigation and rectification of all complaints. We aspire to the highest standards of online business practice, and our customer satisfaction rate is the highest in the industry. In 2015 we shipped over 500,000 orders of which 99% arrived on time.

NorthlineExpress.com offers a vast selection of fireplace and chimney products and accessories for almost any situation. We strive to provide only the best quality products that we believe will improve your fireplace and chimneys. We are also a proud member of Hearth, Patio & Barbecue Association.

Please feel free to email or call us with your questions, or if you would like help in selecting the product which is best for your needs. Our customer service department will be pleased to help you in any way they can.

HOURS OF OPERATION ARE Monday-Friday 8:00 AM – 5:00 PM EST

All orders placed after 2:00 p.m. EST will be processed the next business day. This includes 3 Day, 2nd Day, and Next Day Air shipments.

Please feel free to email or call us with your questions. Our customer service department will be pleased to help you in any way they can.

Contact Us

By Mail: Online Stores, Inc 1000 Westinghouse Drive Suite 1 New Stanton, PA 15672

By Phone: Toll Free: 1-866-667-8454

By Email: Please Note: emails are answered in the order they are received, within 1 business day. support@onlinestores.com

Join our mailing list for discount coupons and promotions We respect your privacy. We will not sell or rent your information to anyone. Your information you provide us will be used to communicate the status of your order.

We may also send you information on promotional offers at our store in the future. All such messages have an unsubscribe link, and any request for removal will be respected and acted on immediately.

We respect your privacy. Click here to view our privacy policy.

OnlineStores, Inc Website Accessibility Policy

Satisfaction Guaranteed - We stand behind everything we sell! If you are not satisfied with your purchase, return it for a full refund. Click for more details.
Free Shipping When You Spend $99 or More. Some restrictions apply. Click for more details.
Featuring the Chimney Wizard - Configure Your Chimney and Save in Minutes. Click for more details.