About Us - Online Stores
NorthlineExpress.com is one of 9 stores that are owned and operated by Online Stores. We have 75 staff and operate from over 100,000 square feet of warehouse, shipping and offices in New Stanton PA and Sparks, NV. Our other stores include Online Stores., United-States-Flag.com, LightUp.com, EnglishTeaStore.com, DiscountSafetyGear.com, ConstructionGear.com, and SafetyGirl.com.
Our building in New Stanton, PA.
Founded in 2002, Online Stores Inc is a stable, privately owned, well funded company. Online Stores, Inc is a corporation registered in the state of Pennsylvania (DUNS #080784532). As a member of the Better Business Bureau of Westmoreland County, Online Stores, Inc assures its customers quality products at low prices, good customer communication, fast shipment of orders, and a full investigation and rectification of all complaints. We aspire to the highest standards of online business practice, and our customer satisfaction rate is the highest in the industry. In 2015 we shipped over 500,000 orders of which 99% arrived on time.
NorthlineExpress.com offers a vast selection of fireplace and chimney products and accessories for almost any situation. We strive to provide only the best quality products that we believe will improve your fireplace and chimneys. We are also a proud member of Hearth, Patio & Barbecue Association.
Please feel free to email or call us with your questions, or if you would like help in selecting the product which is best for your needs. Our customer service department will be pleased to help you in any way they can.
HOURS OF OPERATION ARE Monday-Friday 8:00 AM – 5:00 PM EST
All orders placed after 2:00 p.m. EST will be processed the next business day. This includes 3 Day, 2nd Day, and Next Day Air shipments.
Please feel free to email or call us with your questions. Our customer service department will be pleased to help you in any way they can.
Contact Us
By Mail: Online Stores, Inc 1000 Westinghouse Drive Suite 1 New Stanton, PA 15672
By Phone: Toll Free: 1-866-667-8454
By Email: Please Note: emails are answered in the order they are received, within 1 business day. support@onlinestores.com
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We may also send you information on promotional offers at our store in the future. All such messages have an unsubscribe link, and any request for removal will be respected and acted on immediately.
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