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Why Buy From Us?

Why Buy From Us?
Newsweek Award

Northline Express was recently ranked #1 in Best Online Shops for 2020 in the "DIY, Tools & Supplies" category by Newsweek.

Ranking was carried out by Statista, which considers Structure & Usability, Trust & Security, Payment, Purchase & Delivery, Services & Communication, and Technical Performance. We are delighted to be ranked higher than some much larger companies, and we are proud to be recognized for the value we provide our customers: a great shopping experience, quality products, excellent prices and first rate service. Visit Newsweek's Best Online Shops of 2020 for the full list.

NLE Warranty icon Warranty on all Products

We stand behind everything we sell 100%

NLE Satisfaction Guaranteed icon Satisfaction Guaranteed

We guarantee you will be satisfied with our products. If not, return your new unused product(s) and you will be credited. For more details, see our Return Policy.

NLE Extensive Inventory icon Wide Selection / Extensive Inventory - if we don't have it, we can find it!

We offer a choice of high quality hand picked products at reasonable prices. We have an extensive inventory of over 3,000 chimney and stove products. We also have our computer systems linked to suppliers across the USA, so we can ship from their inventory as quickly as we can from our own. If you can not find it on our web site lets us know and we will get it for you!

NLE Chimney Experts icon Chimney Planning Experts / Customer Service

Get free help with your project from our Friendly, Trained, and Informative Staff. Our customer service department is open 5 days a week 8am to 5pm. You can call us toll free 1-866-667-8454, or use email or chat if you prefer. Our customer service team are Americans employed and trained by Online Stores, who will do their absolute best to help you.

NLE Fast Shipping icon Fast Shipping, Free over $99

We ship most orders within 3-5 business days from our large warehouse near Pittsburgh, PA ( orders typically deliver in 2 days using economy shipping). Large items and some specialized products ship directly from the manufacturer and make take a few extra days. We offer free economy shipping on orders over $99 - See our Shipping Info page for more details.